SIM Card and dashboard
We use a method called the balanced scorecard to implement our strategy. We renamed it the SIM card (strategy, implementation and monitoring). It consists of a strategy map and a scorecard.
The strategy map breaks our long-term goals and aims down into tangible objectives across each part of the organisation. If our strategy is where we want to get to, the strategy map shows us how we plan to get there. In other words, what do we need to focus on specifically to achieve our aims?
You can download the strategy map here:
Measuring success: our scorecard
We monitor the scorecard using an internet-based interactive dashboard that has targets for each of our objectives.
Representatives from each team submit data for the dashboard every quarter. The traffic light system demonstrates whether we on, approaching or below target. All staff can see the dashboard, and it plays a key role in decision-making across the organisation. To see the dashboard, and how we’re performing based on data from Q4 2013, click below. (Please note that ‘lead’ = whether we’re doing what is needed to fulfil the objective and ‘lag’ = where we are achieving the objective.)
Strategy progress Q2 2014
You can now download the PDFs to see how we performed in Q2 2014.